Follow the below steps: 

  1. Go to the People section.
  2. Locate the person from whom you want to reset the password in the List of users.
  3. In the option, Reset password click on "Set account status to pending."
  4. Ready, a short message will appear regarding the password reset has been completed successfully.
  5. Let the person know to log in again with the same user and then find a way where they can validate their information and choose a new password.

If, as a Champion, you still do not see the Reset password option, contact us to verify your access and activate them.

Do not forget that you can still contact us to help you and restart passwords if you require it.

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