Coaches have a crucial role within your organization; they are the ones who follow up, support and advise users in the execution of their Revs.
If you want to activate the number of Revs in which they participate and maintain a more balanced load for Coaches, you can do so by requesting it with the Customer Success team or directly in our support team.
This function is optional and is activated for each specific Site, as Champion you can define the number of Revs in progress in which the Coach may be collaborating.
These are some characteristics of the Load balance for Coaches:
- You can define a specific number of Revs in which the Coach will participate.
- The number of Revs will be those that are in status: "In progress."
- Once one of these Revs "In Progress" is completed or completed, one more space is released.
When creating a Rev, the user will see the available Coaches with a number as an indicator, and those who have already reached their maximum number will appear in red.