We’ve seen Rever go viral in companies with a strong continuous improvement culture. In other organizations, adoption and value require sponsorship. As with any new tool, change management and leadership support can be key to success. Here are a few ideas that our Customer Success Team leverages to promote Rever adoption and drive the ideas that lead to value.
Dedicated pieces of training
Find an optimal day and time (many of our customers choose a plant shutdown day) and hold a dedicated training for your team. Make sure that each person has created a Rever account and knows how to do a Rev. We’ve learned that when a user does one Rev, he or she is extremely likely to do another. Take time to explain the tool, the importance of owner ideas and experimentation and your expectations for the team. Feel free to set a team goal or target to get people motivated!
As mentioned earlier, Challenges enable you to highlight specific company-wide or team goals to focus your team’s Revs in making progress toward specific targets. Actively promote challenges. By introducing a new challenge every month and recognizing contributions, you help you to keep engagement up and your team motivated.
Set aside a dedicated day every month to share overall progress and recognize achievement. Who has contributed the most ideas? Who has ideas that have saved the most money? Show that you care about engagement. By recognizing and encouraging your team, you promote an operational excellence culture.
Follow Up Day
Have a dedicated day and time each week to follow up on ideas, give your team feedback and share progress. Make it predictable, so the team knows to expect these meetings and comes prepared to speak to activities.